This has become a complicated project for Mississauga Transit. Drivers were to announce stops in advance by shouting or using a microphone. The employee’s union rejected Mississauga Transit’s plan as being unsafe.
The union filed a complaint using the Health and Safety Act. After an investigation the Ontario Ministry of Labour agreed with the union’s position.
As result of the findings Mississauga Transit has spent $40,000 moving the microphones to position so that driver’s do not have to lean forward to make an announcement. Other changes in policy were also required. It is expected a computerized system of stop announcements will be up and running in two years.
People with vision impairments should be able to use public transit with confidence. We are living in a day and age when progress is being made with accessibility for all. My own personal experince with announcing stops has shown me it can be a challenge for transit drivers to call stops in today’s driving conditions. Over my years of driving I don’t ever recall having a vision impaired person missing thier stop. This was not because I had been announcing the stops but because I tried to take the extra effort to ensure they reach their destination. In fact many times at the TTC I have let blind people off between stops and escorted them to the building they wanted. I know that I was not the only driver making transit user friendly for blind commuters.