The follow is a concern from a DRT passenger. This is something that was pointed out to me a few months ago by the Whitby bus drivers. Since DRT made the schedule changes, ridership has dropped on this route.
To the editor:
For the last six years I, like many others, have relied on the Durham Transit bus route along Garden Street to take me from my home to the Whitby GO train station and back as part of my daily commute to work.
In the infinite wisdom of Durham Region Transit, they have revamped the old evening bus route along Garden Street and have replaced it with the 318 bus.
If you take the evening eastbound trains (e.g., 7:13 p.m. or later) from Union Station in Toronto to Whitby there is no bus waiting to pick you up at the train station to take you directly north along Garden Street when your train rolls in. Instead the new 318 bus will pick up passengers at half past the hour. That translates into a 25-minute wait at the train station!
I would like to know what the planners at Durham Region Transit were thinking. Apparently they forgot the needs of evening GO Train passengers to travel north.
Do any of the bus planners ride the buses themselves to and from work? This is one commuter who is now warming up his car to go to work.
When you operate service on extended headways, making connections should be a priority. This is a very simple way to improve the quality of service.