One Oakville woman is fed up with constant delays and wants GO to do something about it. Pat Eales makes the trip in to Toronto everyday and she says she's often late for work or getting home at night because of some trouble on the GO train. She says anything that could go wrong, usually does; switcher problems, door troubles, equipment problems, and it's been especially bad over the last few weeks.
Eales has launched an on line petition and she hopes other GO riders get on board and make their voices heard. Fare Rebate request to GO transit
She says she's pushing for some kind of fare rebate when there are delays or cancellations, and better notification of them.
One thing about transit is that it is not an exact science. There are too many things that could happen to delay your trip. Most of them are out of the control of the service provider. Weather is the number one item. It can and will slow down any mode of transit. That is the number two reason, why I prefer a subway system over a exterior mode such as the SRT.
In June of 2008, Bombardier will be responsible for train operations and train crew management, for most of Go Train routes. It is my understanding that Bombardier will be held responsible for some delays. For example, if a train cannot run because a crew member does not show up for work, Bombardier would have to pay a financial penalty.