Mar 20, 2006

Shifting to Smart Cards: A Tale of Two Cities

Part 1: The Boston Experience

By Ashok Joshi

With the introduction of the CharlieCard in May 2005, Boston’s Massachusetts Bay Transportation Authority (MBTA) entered a new era of electronic fare collection, as the system enabled fare payment using smart cards and credit/debit cards. MBTA, which operates the nation’s oldest subway system, now possesses the tools to use data more effectively to improve service. More…

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